Privacy Policy

Last updated: October 2026

1. Introduction

Legend Freight Systems Inc. ("Legend Freight Systems," "LFS," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal and business information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you:

Visit our website
Submit a contact or quote request
Enter into a shipper, carrier, or vendor relationship
Interact with us via phone, email, SMS, or other communication channels
Utilize our logistics, transportation, brokerage, or motor carrier services

This policy applies to all operations conducted under MC 1137693 and USDOT 3473598.

2. Information We Collect

We may collect the following categories of information:

A. Business Information

Company name
Billing and shipping addresses
Tax identification numbers (where required)
Banking information for payment processing
Insurance certificates
Operating authority documentation

B. Personal Information

Contact names
Phone numbers
Email addresses
Titles and roles within a company
Driver identification and compliance records (when applicable)

C. Operational & Transaction Data

Shipment details
Bills of lading
Load confirmations
Tracking and GPS data (when applicable)
Freight classifications
Invoice and payment history

D. Technical Data (Website Use)

IP address
Browser type
Device information
Pages visited
Cookies and tracking technologies

3. How We Use Information

We use collected information for legitimate business purposes, including:

Providing transportation and brokerage services
Coordinating freight movement
Processing payments and invoices
Conducting carrier compliance verification
Communicating shipment updates
Maintaining regulatory compliance
Improving operational efficiency
Responding to inquiries
Marketing our services (where permitted by law)

We do not sell personal information to third parties.

4. Legal Basis for Processing

Where applicable, we process information under the following lawful bases:

Contractual necessity
Legal and regulatory compliance
Legitimate business interests
Consent (where required)

5. Information Sharing & Disclosure

We may share information with:

Motor carriers and shippers — when necessary to coordinate transportation services.
Insurance providers — for claims processing and verification.
Government agencies — including the Federal Motor Carrier Safety Administration and the United States Department of Transportation, when required by law.
Service providers — such as transportation management systems (TMS), payment processors, cloud storage providers, and compliance platforms.

All service providers are contractually obligated to protect data confidentiality.

Third-Party Service Providers

Legend Freight Systems Inc. reserves the right to utilize third-party vendors, software platforms, technology providers, contractors, and service providers of its choosing to facilitate, improve, or support its business operations and services. These providers may include, but are not limited to:

Transportation Management Systems (TMS)
Customer Relationship Management (CRM) platforms
Dispatch and tracking software
Cloud hosting and storage providers
Payment processors
Compliance and insurance verification platforms
Communication platforms (including email, SMS, and phone systems)
Analytics and website service providers

By using our website or services, you acknowledge and consent to Legend Freight Systems' use of such third-party providers as necessary to perform our services. Where your information is processed through these providers, it may also be subject to their applicable terms, conditions, and privacy practices to the extent required for the services they provide.

6. Data Security

Legend Freight Systems Inc. implements administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, and destruction.

While we use industry-standard protections, no system can guarantee absolute security.

7. Data Retention

We retain information:

As long as necessary to fulfill contractual obligations
As required by federal and state regulations
For legitimate business purposes
To resolve disputes or enforce agreements

Transportation records may be retained in accordance with FMCSA recordkeeping requirements.

8. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to improve functionality, understand user behavior, and enhance site performance.

Users may disable cookies in their browser settings; however, certain features may not function properly.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information
Correct inaccurate data
Request deletion (subject to legal retention requirements)
Opt out of marketing communications

Requests may be submitted using the contact information below.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including:

The right to know what personal information is collected
The right to request deletion
The right to non-discrimination for exercising privacy rights

Legend Freight Systems does not sell personal information.

11. Children's Privacy

Our services are intended for businesses and commercial entities. We do not knowingly collect information from individuals under the age of 18.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised "Last updated" date.

13. Contact Information

For privacy-related questions or requests:

Legend Freight Systems Inc. MC 1137693 · USDOT 3473598

Email: TMS@LegendFreightSystems.com
Phone: +1 (626) 866-7078
Mailing address: 3300 N San Fernando Blvd, Burbank CA 91504